My two friends and I holidayed at the Torremolinos Beach Club Hotel for 7 nights. Our first impressions of the All-Inclusive establishment were pleasing. The service at reception on our arrival was quick, efficient and pleasant. The reception staff spoke excellent English and directed to our rooms within minutes of arriving. The rooms were clean, spacious and had splendid uninhibited views of the beach from the balcony. The bathroom had all the mod-cons (even a bi-day) and the shower was first class. The rooms were cleaned daily and the towels were replaced just as frequently.
The location of the hotel from clubs and bars was a 10-15 minutes taxi-drive away (at a cost of 15 Euros). For frequent night owls like my friends and I, it was disappointing not having the nightlife within walking distance. The evening entertainment held at the hotel in general was pretty non-eventful. Having bingo most nights was not a particular highlight of the vacation. However, it did appear to go down well with the other holiday-makers who mostly seem to be well beyond retirement age.
The food was good and plentiful. It catered for the British palate, so there was hardly any Spanish offerings, which personally was a pity. I think the hotel missed a trick there not offering, only if occasionally, paella and other local dishes. One or two people did complain about food poisoning. But as the manager explained to me, when the British come they eat their weight in food and consume enough alcohol to sink a battleship. From what I witness, I would tend to concur with him.
The hotel swimming pool was huge and looked fantastic. Unfortunately, as the weather was somewhat chilly, nobody dared to have a dip out of fear of catching pneumonia. But I guess when the weather gets warmer the pool is definitely a plus point for the hotel. Within the confines of the hotel there were plenty of pool tables, access to the Internet and other recreational activities to keep you occupied.
The most pleasing aspect of the holiday and why I would recommend it to anybody searching for an excellent value for money All-Inclusive deal was the hotel staff, from the manager downwards. All were extremely polite and did everything they could to help even under the most trying of circumstances. Special thanks goes to Jacky Lopez the Duty Manager at the Beach Club Hotel, who set an exemplary standard in customer service to which all his staff followed.
I wish I could say the same for the company we booked this trip with. Thomson were simply awful. They forgot to pick us up from the hotel on departure and we had to pay 30 Euros to get to the airport. We nearly missed our return flight to Gatwick. If you have any sense please book this first-rate hotel via another company because Thomson are completely pants.
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